Customer Support Desk

Get in touch with our freight team.

Our forwarding managers, customs specialists, and customer service teams are available to address tracking inquiries, booking updates, and partner questions.

Customer Support Hotline+1 (800) 555-0198

Toll-free commercial & retail assistance

General Support & Tracking[email protected]

Real-time status updates & manifests

Emergency Freight Dispatch[email protected]

24/7 prioritized terminal rerouting

Dispatch Desk Hours

Mon–Fri: 06:00 – 20:00 PST

Sat: 08:00 – 16:00 PST (Terminal Operations Only)

Send an Inquiry

Submit freight specifications, rate requests, or shipment inquiries directly to our port dispatch desk.

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Facility Directory

Our corporate office and warehouse locations.

TERMINAL RADAR — PACIFIC NW NETWORK
Intermodal Nodes
Port HQ (Bay 4)
Kent Depot (Bldg C)
Select any terminal marker to focus facility specifications
Headquarters

Port Operations Headquarters & Marine Terminal

4200 Maritime Way, Port Terminal Bay 4, Seattle, WA 98134 (Example Address)
Administrative Hours: Mon–Fri: 07:00 – 19:00 PST | Gate Hours: 24/7 Mon–Sat
Directions
Logistics Hub

Central Intermodal Logistics Depot

8800 Freight Corridor Road, Building C, Kent, WA 98032 (Example Address)
Depot Hours: Mon–Fri: 06:00 – 22:00 PST | Cross-Dock: 24 Hours Daily
Directions